Instant quotes, no call-back needed
An instant-quote configurator for a moving company: customers see a price straight away, every request lands in one queue and the follow-up starts on its own.
- Starting point
- Every quote meant a call back. Slow answers put jobs at risk.
- What we built
- An instant-quote configurator, a live queue and automatic follow-up.
- What changed
- Customers see a price immediately; every request sits in one queue.
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The customer answers a few questions about the move. Why it helps: Customers answer in two minutes, whenever it suits them.
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Pricing rules turn the answers into a price, shown at once. Why it helps: A price in seconds instead of a callback days later.
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Every request is kept in a queue on Cloudflare KV. Why it helps: No request gets lost between inbox and spreadsheet.
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Each new request starts the follow-up automatically. Why it helps: Every lead gets a reply, even on a busy day.
Starting point
A moving company priced every job over the phone. Each quote request meant a call back, questions about the move and a wait before the customer had a price. Slow answers risk losing the job to a mover who answers faster.
What we built
An instant-quote configurator on the company’s website. The customer answers a few questions about the move and sees a price at once, without a call. Every submission lands in a queue on Cloudflare KV, and an automation starts the follow-up for each new one.
What changed
Customers get a price without waiting for a call back. Every request arrives in one live queue with the details of the move, not on a voicemail box, and the follow-up starts as soon as it comes in.
Built with
- Instant-quote configurator on the company’s website
- Submission queue on Cloudflare KV
- Automatic follow-up on every new submission